1+1 internet störung

Super advantageous thread!! many thanks all. I"m moving zu Berlin bei a few weeks und this information is gold dust! 

 

So indigenous what i gather, my choice of broadband provider wollen be limited by what"s available at ns apartment we end up renting. Right? 


Yes but since you will be bei Berlin ich guess your selection list möchte be big. Ich suggest sie look zuerst for non-contract choices since dealing with contracts bei Germany is a badewanne experience. Then get die info on i m sorry provider gives the best client support. Deshalb it zu sein important zu check if previous owner had actually internet and if he did seen if his contract has been terminated. If it ist not terminated his connection wollen most likely ausblüten be active und you wont be able kommen sie connect your connection. So if your entirety building zu sein serviced von 1 internet provider ich suggest freundin go through them. p.s. I dont recomend 1&1 :D


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CustomX 101

101

Posted 9 Apr 2016


Great advice. Thanks. Ist there a shortlist des no-contract service providers that freundin could allude me toward? I"m certain it"s been disputed here. Just running low on time zu wade through threads. 


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sneaker 871

871

Posted 9 Apr 2016


easybell.de

o2.de

congstar.de

1&1

 

Those are the biggest.

Du schaust: 1+1 internet störung

Note 1: o2, congstar and 1&1 deshalb offer contracts that belastung 24 month (+ 12 months auto-renewal). You oase to explicitly pick a contract "ohne Mindestvertragslaufzeit".

Note 2: even short 1&1 contracts need 3 months an alert period, the others greatly 4 weeks notification IIRC.


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Tim Hortons Man 542

542

Posted 24 Nov 2016


Anyone else having troubles accessing die 1und1 control zentral Started a few days back but ich keep see this

 

 

Bitte entschuldigen Sie!

Aufgrund einen technischen Störung können hier gegenwärtig keine Daten anzeige werden. Versuchen sie es bitte später noch einmal

 

Sometimes I tun können acess our accounts other times not. 


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AndyHix 55

55

Posted 24 Nov 2016


I"m moving house and signed up zum 50mbit 1&1 DSL. They referred to as me today and told be that they tun können only offer 16 Mbit kommen sie my place. Ich had the auswahl to traction out and did. 

 

I assumed I"d shot my luck v Kabel deutschland even though that my wife told be that we can"t get it there. Ich called them, called them the we oase no cable input, und the operator stated it was no issue zum the technician kommen sie install one as the building is hooked up (asked ihm to confirm an english). I hope all goes well, because 200 Mbit is much far better than 16 und that can be bei issue when ich work native home.

 

It sound like i could have potentially dodged a bullet with 1&1 due zu some von the comments I"ve check out on this thread and some others, but I"m nur hoping there"s not troubles with getting ns cable installed. 


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Tim Hortons Man 542

542

Posted 25 Nov 2016


They"re notfall bad, ich "ve been through them zum 2 months an no complaints (other than troubles porting a number over) and we could only get in 8 mbit line und it works great, no issues for work or streaming. They"re way cheaper 보다 what i was paying with M-Net an Munich


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fraufruit 37,741

37,741

Posted 25 Nov 2016


Have had actually 1 & 1 for many years with no issues und I suppose many others oase as well. People/the media only point out negatives. Such zu sein the world.

 

 


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blackarrow 7

7

Posted 25 Nov 2016


Same here. We schutz 1&1 zum almost two years und had no belästigung at all.


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Guest

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Posted 25 Nov 2016


I"ve been with 1und1 zum almost 4 year (Landline/Internet) through no problems weist all. Ich cancelled mine mobile contract with deutsch Telekom (too expensive) und will look hinweisen 1und1 zum that as well.


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Keleth 8,436

8,436

Posted 25 Nov 2016


Just adjusted from 1und1 zu Telekom.

Had 1und1 zum many years without a belästigt until the belastung year when I have had deshalb many troubles with DSL dropping weil das a couple of hours weist a time.I"d runden them up and they"d fix it bei a couple von hours which zu sein fine but die fact ich kept getting the same problem again and again and they never actually seemed zu investigate allow alone fix ns root reason made me decide zu change.

 


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jeba 3,882

3,882

Posted 26 Nov 2016


7 hrs ago, Keleth said:

Just changed from 1und1 zu Telekom.

Had 1und1 zum many years without a problem until the last year when I have had deshalb many difficulties with DSL dropping for a few hours at a time.I"d runden them up und they"d fix it in a couple des hours which ist fine but the fact i kept getting die same belästigung again and again and they never ever actually seemed zu investigate let alone fix ns root cause made me decide to change.

 


Is 1&1 making use of differet facilities than ns Telekom? i thought they´re nur reselling Telekom lines.


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sneaker 871

871

Posted 26 Nov 2016


The copper currently are always from Telekom. The DSLAM ist often - but notfall alway - native Telekom. But ns technicians that try kommen sie fix difficulties "in ns field" are always from Telekom (or sub-contractors paid von Telekom). Deswegen you might get the very exact same technician weil das help v a Telekom belästigt as sie had with 1&1 problems.

 

Some things with DSL are tough or impossible to fix. A defect power supply in your next-door neighbors house tun können be enough kommen sie kill your DSL.


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Debi Vaught 40

40

Posted 3 Dec 2016


The husband went into O2 (his mobile company, he"s had an excellent luck v them zum the last 3 years) deswegen that us would oase working internet on relocating day - 16 December.

 

All was fine und wonderful zurück on 21 november when he signed the 2-year contract through them. DSL All-in Large.

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But yesterday, in email arrived.

Sorry, folks, There zu sein no capacity zum high-speed internet at your location.

Offer: 16 Mbit ADSL.

 

Ummm... Say what?

 

We walk to ns O2 store heute where these wonderful sales men are weist work und do certainly take die time zu explain in English - wie they know die answer.

According zu our sales guy, this "no capacity" zu sein system-wide. Nobody will be able zu hook us up because over there simply ist no way to do so.

 

I haven"t done any kind of serious network study lately, dafür maybe I bei der behind. Isn"t DSL much more than just "one an ext slot an the zurück of the router - oops, we"re full" und isn"t there a difference between fiber optic, glass fiber and cable?

Or walk we miss the boat entirely über not calling deutsch Telekom first?

 

As that stands, it shows up what he has now adjusted our contract to zu sein "Temporary ADSL 16 Mbit, with O2 checking the capacity every 2 weeks and moving us kommen sie All-In huge as shortly as is possible".

 

 

Sorry if this zu sein a little muddy. I"m still reeling from die "no capacity" line.

Any clues?

 

 

 


0

No capacity kann mean:

- No free phone line. This shouldn"t be die case because then freundin couldn"t get 16 Mbit/s ADSL2+ either.

- No complimentary VDSL2 ports. Then you schutz to wait till ports become cost-free (people canceling) or added ports or DSLAMs room installed.

 

What is often seen an the largest cities as von late zu sein that when ports are complimentary they can not be booked über Telekom (or any kind of reseller prefer O2) temporarily because Telekom zu sein restructuring that network, At the affected DSLAMs no product readjust or neu install kann occur zum a few weeks. An your case it can be that die VDSL2 DSLAM an the straße cabinet is currently affected by this but ns DSLAM in the exchange is notfall (or both in the exchange with the same result). Deshalb you kann sein get ADSL2+ indigenous the exchange now und then danach VDSL2 once the restructuring is completed. Of course, this is just me speculating.

 

ISPs making use of their own DSLAMs or a different network entirely (like cable companies) aren"t affected von this, just resellers of Telekom DSL.

You kann check:

http://www.easybell.de

https://www.arcor.de/asb/vertrieb/lookup_plus.jsp ("Bitstream" ist Telekom DSL, other zu sein Vodafone DSL and/or Cable)

 

Check directly with Telekom:

https://telekom.de/verfuegbarkeit (also check neighboring buildings)

https://telekom.de/schneller (see how ns map marking is)

If die address check zum your und the bordering addresses mirrors "16 Mbit/s" or reduced but die map marking zu sein "VDSL50" climate it indicates this is indeed just a temporal problem.


sneaker, sie are a peach!

 

Thank you zum the explanation. That did aid some!

 

At ns Telekom links, that does look choose everything zu sein fine zum VDSL50 - the building we möchte be in, die ones straight next to und behind us... Deswegen 50 is possible.

 

And actually, ich had forgotten two questions originally, despite they may be moot now.

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1und1 - if us are having a no-go through O2, ist there any kind of reason to believe 1und1 could hülle it?

If I in understanding and if your speculation zu sein correct, climate we just wait this out and eventually, there need to be a slot zum us.

 

And second question was: then must we just stop all this und go straight kommen sie Telekom?

 

If there"s reason zu stop what we"re doing and switch service providers rather than wait, please enlighten me!